Doručenie a doprava /// Delivery and transportation

Delivery and transport

  • Orders received on business days are shipped (sent) from us within 24 hours.

Subsequent delivery takes place according to your choice:

 

- courier company DPD
- as an insured first class letter by Slovenská pošta

  • DPD and mail are usually delivered on the second working day. However, we cannot guarantee the exact date and time (each transport company has its own delivery conditions).
  • If you choose a personal collection at one of our stores, you will receive a notification e-mail about sending it to the store, and you will be contacted by phone after delivery to the store.
  • In exceptional cases (especially during the holidays or in case of bad weather) it is possible that the delivery will take 1-2 days longer.
  • The courier of the courier company will inform you about the exact time of delivery of the shipment.
  • It is only possible to pay the courier within Bratislava in cash.


Fees for delivery and packaging of goods:

  • Free shipping on purchases from € 29.
  • For purchases up to € 28.99, shipping is € 2.90.
  • Cash on delivery is charged 1 €.
  • Payment via Paypal is charged 1 €.
  • Payment by bank transfer and credit card is free of charge.


Payment methods:

1. Cash on delivery - you pay directly to the DPD courier (charged in the amount of 1 €).
2. By transfer - information with payment details will be sent to you by e-mail.
3. Payment card - online payment in advance.
4. Paypal service - online payment in advance (charged in the amount of 1 €).

Additional information to the DPD courier service:

The goods are dispatched on working days on the day of the order (if registered by 12:00) or the following day and will be delivered by courier directly to you, to the specified address, within 1-2 working days from the dispatch of the shipment.