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Changes in delivery and shipping!

Dear customers, due to the extraordinary situation, we have made the following changes:

Personal collection is possible.
The Store service is temporarily suspended.
Courier transport outside BA: the DPD courier company delivers to addresses without restriction. The preferred form of payment is card payment.
Couriers are equipped with protective equipment, please accept shipments with a veil on your face.
Mail resumed delivery to.
Courier within Bratislava: delivers to the address without restriction, cash on delivery can only be paid in cash.

Our recommendation:
It is best to choose courier shipping and prepay at this time to eliminate personal contact with the courier.

These changes also apply to orders to the Czech Republic.

Thank you for understanding.
Sofia Jewelry, sro

Delivery and transport

  • Orders received on working days before 12.00 are shipped (sent) from us within 24 hours.
  • Subsequent delivery takes place according to your choice - by the courier company DPD, via the Deposit or as an insured first class letter by Slovenská pošta and are usually delivered on the second working day. In the case of a Deposit within a maximum of 5 working days. However, we cannot guarantee the exact date and time (each transport company has its own delivery conditions).
  • If you choose a personal collection at one of our stores, you will receive a notification email regarding the delivery to the store, and after delivery to the store, you will be contacted by phone.
  • In exceptional cases (especially during the holidays or in case of bad weather) it is possible that the delivery will take 1-2 days longer.
  • During the promotions, special offers and the pre-Christmas period (from 25 November), delivery may be extended by up to 5 days.
  • The courier of the relevant courier company will inform you about the exact time of delivery.

Fees for delivery and packaging of goods

    • When buying from € 29, the goods are delivered free of charge .
    • For purchases up to € 28.99, shipping costs € 2.90.
    • Cash on delivery is charged at € 1 .
    • Cash on delivery is charged at € 1 .
    • Payment by bank transfer and credit card is free of charge.

Additional information to the courier service:

The goods are dispatched on working days on the day of the order (if it is registered by 12.00) or the following day and will be delivered by courier directly to you, to the specified address, within 1-2 working days from the dispatch of the shipment.

Additional information to the Deposit :

You can pick up the shipment at the Uloženky branch as soon as you receive an e-mail or SMS informing you that the shipment is ready for collection. The message also includes the password you will need to download the shipment. The e-mail message also includes a link to the page of the dispensing branch with detailed information about the dispensing point - address, map, opening hours, payment information and instructions on how to best get there. The list of consumption points may change during the year according to the occupancy of individual operations, which means that if a dispensing point is overcrowded, it is not possible to temporarily select it (you will not find it in the offer).

Delivery of goods and method of payment for orders to the Czech Republic

The goods to the Czech Republic are sent by courier, post office, or to the place of issue of the Deposit.

Delivery of goods and method of payment for orders to the Czech Republic

  • When buying from 725CZK, the goods are delivered free of charge .
  • For purchases up to CZK 724, shipping is charged at CZK 75.
  • Cash on delivery is charged at CZK 30.
  • Payment via PayPal is charged CZK 30 .
  • Payment by bank transfer and credit card is free of charge.

Payment methods:

  1. Bank transfer - you will be sent information with details for payment in Czech crowns by e-mail, while the payment will be made to our Czech account (it will not be a foreign transfer). We do not change prices by exchange rate, but we use a valid Czech price list. (Prices in Czech crowns are listed for each product).
  2. Payment by card - in this method the amount is changed to euros according to the current exchange rate of the bank.
  3. Cash on delivery - you will pay the courier the amount according to the issued invoice in Czech crowns. Cash on delivery can only be selected for courier transport, for other modes of transport the order must be paid in advance.