We provide a 24-month warranty on all goods purchased in our e-shop. In the event that a product defects in the goods you have purchased from us during the warranty period, you can bring these goods together with the invoice and the completed accompanying document, which you will find here , to any of our stores.

Or you can send it, along with a copy of the invoice and the completed accompanying document found here , to:

Sofia Jewelry, sro
Tchaikovsky 4
811 04 Bratislava

We do not inform customers about the receipt of the shipment (we recommend tracking the shipment according to the tracking number). You will receive a notification e-mail when it is sent.