Why Sofia

We are a reliable company

We have been here for you for almost 30 years

SOFIA is a company with a long tradition and good reputation. This is evidenced by the number of satisfied customers who like to come back to us. Thanks to our stable base, you do not have to worry that we will disappear and your jewellery will be left without quality service.

E-shop supported by 19 stores

15 SOFIA stores, 2 PRIME TIME watch stores and 2 PANDORA brand stores. You will find our collections of silver and gold SOFIA jewellery, a wide range of watches and several popular world jewellery brands.

We guarantee the purity of silver and gold

All our jewellery is made of the highest quality sterling silver 925/1000, 14 carat (585/1000) or 18 carat gold (750/1000) and has passed the inspection of the Punch Office of the Slovak Republic.

We have our own service

In our workshop, a goldsmith will repair or modify any silver or gold jewellery. All you have to do is bring it to any SOFIA store or, in agreement with the customer service at the Infoline +421 903 93 93 93 or info@sofia.net, send it to our address.

We are the largest seller of PANDORA in Slovakia

Authorized dealer

SOFIA has been an authorized dealer of PANDORA brand jewellery since its entry into the Slovak market in 2009. You can be sure that you are buying original jewellery in a complete branded package with a certificate of authenticity. You will find the complete PANDORA assortment with us (www.Pandora.net).

E-shop SOFIA.net/euen

Fast delivery

We have most of the goods in our e-shop in stock. Delivery depends on the recipient's country, approximately 3-10 working days. In exceptional cases (especially during the holidays or in the event of bad weather) the delivery may take 1-2 days longer.

If you need a shipment even faster, contact us, we will prefer it.

Personal approach

Our philosophy is to meet the customer's needs. Therefore, do not hesitate to contact our customer service with any question or request. You will communicate with our dear colleagues who will be happy to advise you and you can agree on an individual approach with them.

Possibility to order goods

Did you find something on the PANDORA site that we do not currently offer or is sold out? Contact our customer support. Some selected jewellery are also available in our e-shop to order: part of the THOMAS SABO brand assortment selected diamond engagement rings and wedding rings.

Customer service

We are available daily from 8:00 to 21:00. You can reach us at the Infoline +421 903 93 93 93, info@sofia.net, or the online chat.

Packing and shipping

Your jewellery will come to you in the original branded packaging. You have a gift package of jewellery for FREE.

When buying from 59 €, the goods are delivered free of charge. For purchases up to 58.99 €, shipping costs 5.90 €. The delivery is via Slovenská pošta (Slovak Post) as an insured letter.

You can change your mind within 30 days

You have up to 30 days from the receipt of the shipment to exchange the goods. You can claim a return within 14 days. Returns and exchanges only apply to unworn and undamaged jewelry. See Return and Exchange for more information.

SOFIA Jewelry 
Čajkovského 4 
811 04 Bratislava, Slovakia